How to add an account on enigma.

1. First, open the enigma.
2. Click File from the menu.

Figure 1.1

3. Then click Preferences from the list.
4. Choose General from the tab menu of the Enigma settings.

Figure 1.2

5. Click the Add button to add an account.

Figure 1.3


6. Choose General from the tab menu of the Sip account settings.

Figure 1.4

6.1 Fill up all the fields correctly using your Softphone Account in your email verification send by 2moshi Network.

Figure 1.5: Sample Softphone Account email verification

6.2. Enter your proper Screen Name. Your Screen Name will appear at the bottom of the main window of Enigma, in Account Section.

Figure 1.6

6.3. Enter your Username. Your Username should be the same username in your Enigma Softphone Account generated during registration in 2moshi network(see Figure 1.5).

Figure 1.7

6.4 For Requires authentication part, enter your Username. Your Username should be the same username in your Enigma Softphone Account generated during registration in 2moshi network (see Figure 1.5).

Figure 1.8

6.5. Enter your Password. Your Password should be the same password in your Enigma Softphone Account generated during registration in 2moshi network (see Figure 1.5).

Figure 1.9

6.6. After completing all the fields, click OK. Your new added account will appear at the SIP accounts portion of the General section.

Figure 1.10

7. To fully register your new added account, click the checkbox in the Register column beside your Screen Name of the SIP accounts portion.

Figure 1.11

8. To make your account to be default everytime you open the Enigma software, click the Default account and PSTN account buttons.

Figure 1.12

9. Click OK. A message box will appear in your screen showing that the settings in your account has been updated.
10. Restart your Enigma software to reflect changes in your account. To restart Enigma, click File from the menu then select Quit to restart.
11. To know if your account has been registered, click View from the menu then click Status from the list. If your account status is unregistered, right click on your selected account then click register from the list.

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How to edit account in Enigma

1.To edit your account in Enigma, open your Enigma software then click File from the menu.
2. Click Preferences from the list.
3. Choose General from the tab menu of the Enigma settings.
4. Click on your selected account that you want to edit from SIP accounts portion.
5. Click Edit button to edit your account.
6. From the General section of the Sip account settings, fill up the form with your new account information then click OK.
7. After editing your selected account, click OK. A message box will appear in your screen showing that the new settings in your account has been updated.
8. Restart your Enigma software to reflect changes in your new edited account. To restart Enigma, click File from the menu then select Quit to restart.

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How to change language.

1. First, open the enigma. Click File then Preferences and choose Language Tab.
2. Choose from your desired language.
3. Then click OK.
4. A message box will appear stating that you must restart the Enigma. Click OK then close and open again the Enigma to take effect of the settings.

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How to view your Call History.

1. First, open the enigma. Then click the Call History from the menu.
2. Then choose Show History.

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How to know the version of Enigma.

1. First, open the enigma. Then click the Help from the menu.
2. Then click About to view Enigma Version.

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How to view the Call List.

1. First, open the enigma. Then click the View from the menu.
2. Then check the checkbox of the Call list.

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How to view your Status.

1. First, open the enigma. Then click the View from the menu.
2. Select the Call list from the View menu.

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How to register your Account.

1. First, open the enigma. Then click the View from the menu.
2. Click the checkbox of the Status.
3. Right click on your added account then choose Register.

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How to add a Group.

1. First, open the enigma. Then click the Contact from the menu.
2. Then choose Add a Group.
3. Enter information for your Group then click OK. You can also go to the main window of the Enigma then go to the Contact portion, right click and then select Add a Group.

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How to add a Contact.

1. First, open the enigma. Click a desired Group Name from the Contact portion of the enigma.
2. Choose Add a Contact from the menu or you can just go to the Contact portion of the main window, right click a desired Group Name, choose Add a Contact from the list, fill up the necessary information and then click OK.

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How to sort your Contact.

1. First, open the enigma. Then click the Contact from the menu.
2. Then choose Sort by menu. Then click your desired sorting option or from the main window of the enigma go to the contact portion. Right click then choose Sort by menu.Then click your desired sorting option.

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How to Show Contact.

1. First, open the enigma. Then click the Contact from the menu.
2. Then choose Sort by menu. Then click your desired show contact option or from the main window of the enigma go to the contact portion. Right click then choose Show Contact menu.Then click your desired Show Contact option.

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How to Remove Contact.

1. First, open the enigma.
2. Select a contact name from Contact portion of the enigma.
3. Right click then select Remove from the list or you can go to Contact from the menu then select Remove from the list.

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How to Edit Contact.

1. First, open the enigma.
2. From the Contact portion of the Enigma, choose a contact name you want to edit.
3. Right click then select Edit from the list or you can go to Contact from the menu then select Edit from the list.

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How to make a Call.

1. First, open the enigma.
2. From the Contact portion of the Enigma, choose a contact name you want to call.
3. Click Call from the bottom part of the Enigma or you can go to Contact from the menu then click Call from the list.

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How to start a Conference call.

1. First, open the enigma. Then click the Contact from the menu.
2. Then choose Conference from the list.
3. Enter a member's username then click Add Member button.
4. Click Quit button to close Conference.

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How to start an Instant Message.

1. First, open the enigma.
2. Select a contact name from the Contact portion of the Enigma.
3. Click the IM button from the bottom of the Enigma or you can click Contact from the menu then select Instant Message from the list.

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How to automatically answer Incoming Calls

1. First, open the enigma.
2. Check the box for the Auto Answer option.

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How to make Auto Conference.

1. First, open the enigma.
2. From the middle part of the enigma, check the Auto Conference.

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How to block Incoming Calls.

1. First, open the enigma.
2. From the middle part of the enigma, check the Do Not Disturb.

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The Softphone Account Page is used for managing account/s. The user can add, edit, delete and view existing softphone account/s.

This is the registered username and the server domain. This is used in logging in using the MonaPhone.

This is an auto-generated alias for the username which can be used instead of the username.

How to add an account in 2moshi

1. Login to 2moshi network using your 2moshi account
2. Click Softphone Accounts from the menu.
3. Fill up all neccessary information on the left side of the page (shown in Figure 1.1) then click add button.
*Note: Using your added Softphone accounts, you can sign-in to Enigma Softphone or in Java Version of Softphone.

Figure 1.1


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How to delete your existing account in 2moshi

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. In the right side of the page where your account/s is listed, click delete button to delete your selected softphone account (shown in Figure 1.2).



Figure 1.2

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How to modify your account in 2moshi

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. To modify your 2moshi account user information (shown in Figure 1.2), click on your selected 2moshi account and a pop-up window will appear in your screen containing your 2moshi softphone account information (shown in Figure 1.3).
4. Apply all the changes in your account then click save button (shown in Figure 1.3).

Figure 1.3

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How to view your Call History Page

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. Click on your selected account. A pop-up window will appear in your screen.
4. From the pop-up window, click Calls from the menu.
5. Select a month that you want to view your call history then click View button (shown in Figure 1.4).

Figure 1.4

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How to view your Credit History Page

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. Click on your selected account. A pop-up window will appear in your screen.
4. From the pop-up window, click Credit History from the menu to view your Credit History(shown in Figure 1.5).

Figure 1.5

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How to add Initial Credit Load

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. Click on your selected account. A pop-up window will appear in your screen.
4. Click Credit from the menu. An initial value of 500.00 is set for your initial Prepaid Balance (shown in Figure 1.6).


Figure 1.6

5. Click Prepaid Load button to update your Prepaid Balance (shown in Figure 1.7).


Figure 1.7


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How to add Prepaid Load

1. Login to 2moshi network using your 2moshi account.
2. Click Softphone Accounts from the menu.
3. Click on your selected account. A pop-up window will appear in your screen.
4. Click Prepaid Load from the menu.
5. Enter your prepaid number (shown in Figure 1.8).

Figure 1.8

6. Click Add Prepaid Load button to update your prepaid load (shown in Figure 1.9).

Figure 1.9


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Installing X-Lite

1. Download X-Lite at http://www.counterpath.net/x-lite.html&active=4 (X-Lite 3.0 Recommended)
2. Run the X-Lite setup executable file and follow the prompts from the install wizard.
3. At the final step of the wizard, check the Launch X-Lite checkbox to start using the softphone.
4. Click Finish to complete the installation.

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Configuring X-Lite

1. Start X-Lite by using the Windows Start menu or by double-clicking the desktop icon.
2. The Call display shows Initializing, followed by Discovering network and Awaiting proxy login information.
3. To use an account for VoIP communication, the account must be enabled within the X-Lite client.To enable an account, click menu at the top of the softphone, choose SIP Account Settings and select the Enable checkbox for the desired account. Please refer to Setting up account

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Setting up Account/s

1. Create the account: click menu at the top of the softphone and choose SIP Account Settings.
2. Click Add Button on Sip Accounts


3. The Properties of Account window appears. Fill-up the necessary data for the following fields
Display Name: Any Display name you want.
User name: The user name registered on 2moshi.com
Password : The password for the registered account.
Domain : maido3.net
Make sure that the Register with domain and receive incoming check box is checked.


4. Click OK

X-Lite Environment

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Placing a Call

Users can place calls to a remote party using:
• A SIP address (e.g. kpereira@domainabc.com)
• A traditional phone number (if the VoIP service provider for the account supports PSTN gateways)

Method	Description
Keying	1. Enter the SIP address or number in the Call display using the softphone keypad or the computer keyboard. • Enter the entire SIP username (kpereira@domainabc.com) or just the name (kpereira). • If the "Turn Letters Into Digits" feature is enabled, X-Lite converts letters that a user types into corresponding numbers from the dialpad. Click Clear, then press the keyboard’s spacebar and try typing again. 2. Click or press Enter to dial.
Partial keying	1. After keying in part of a number, X-Lite may suggest additional text for completing the entry. Press Tab to accept the suggestion or continue typing the desired number. 2. Click or press Enter to dial.
Drag-and-drop	Drag an entry from the Contacts tab or any of the lists in the Calls tab to the Call display.
Right clicking	Right-click an entry on the Contacts tab or any of the lists in the Calls tab, and choose Phone this Person
Redialing	Click Redial

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